TL;DR
Date & Role
June 23-Nov 24 • Founding Product Designer
The problem
Clinicians were losing hours each day to manual note-taking, often scribbling from memory after long shifts. In 2024, this wasn’t just inefficient, it was unsafe. Critical context was getting lost, and burnout was accelerating.
What was the challenge
Clinical notes are foundational to safe, high-quality care. But the process of capturing them was broken. How might we preserve the richness of documentation without burdening clinicians further?
Goal
Return time and mental space to clinicians, so they can focus on care, not paperwork by eliminating the friction in documentation
What did I work on
Designed the entire experience, from zero to handoff. This included interaction flows, intelligent note-capture interfaces, and collaboration with clinical leads to embed the tool seamlessly into daily workflows.
Impact
We reduced clinician admin time by over 2 hours per day, saving 1,000+ hours across the org every week. The result: more patients seen, less after-hours charting, and visibly lower stress across teams. Documentation became nearly invisible.
It’s 2025, and you’d think the world is fully digitized, but when it came to medical notes, I was disappointed at how far behind we still are.
Yes, patient records can be stored in a central EMR, but most notes were still written by hand, scanned, and manually uploaded, a process that ate up time and created room for error. Even worse, the EMR systems aren't API enabled. Tasks that should’ve been automated remained painfully manual, or sometimes offshored due to slowing down workflows and draining clinicians.
An intelligent notepad
Clinicians needed a better way to track patient information without breaking the flow of care.
In real clinics, the reality was awkward: patients shared deeply personal stories while doctors stared at screens or scribbled notes.
We broke that pattern.
Using computer vision, we built a system that let clinicians stay present
Staying present with the patient
Through internal discussions, we aligned on building a multimodal AI experience that was not only able to assist, but also deeply human. By giving clinicians access to our vision models exactly when they needed them, during visits clinicians we wanted clinicians to finally offload administrative work and stay present with the patient.
A video is worth a 1000 words
Instead of only being able to type notes, we give clinicians the ability to take quick snapshots. 10-second or more video clips with voiceovers explaining what they saw. Relevant frames capturing pathologies from these recordings would then attach to the patient’s file, streamlining documentation and reducing end of day workload for clinicians.
Save what you see
WE had long known that clinicans were not able to upload photos because of lack of Hippa complieant devices or systems. It also added a lot of time to their documentaitons process. Wokring alongside the engineering teham I designed a simple marking expeirnce that helped save images, provide options and also add ICD-10 codes to images.
Add ICD-10 codes without remembering them
Insurance claims was a big money sink for everyboday involved in the process and dneials would alwyas affect
Get all your patient notes in one place.
When a apteinte comes for an inpreson ivist its essential for the clinicain to undersntand the histiory of care that they aahve received a
Create templates for faster wokrflows
Clinicians were now able to take photos and mark areas of interest and relevnace on the foot which would be added to the patients timeline to display disesase progression. This helped make sure that htey treatement they recieved was effective nad working.
Templates that power everyday workflows.
Clinicains were alreadyi nthe habit of using tempaltes to create handwritten notes, we watned to
Practicing Clinician
We wanted to achieve 3 goal that would make the most impact in the way clinicians work
Today, our platform screens over 100+ patients daily for early-stage foot complexities. It helps doctors take Medicare-compliant notes and quickly check for signs of foot ulcers and calluses. Our AI models continue to be tested, and aim to assist doctors by lowering the cognitive load that comes with paperwork. The goal is to enable them to spend more time caring for patients, by saving them many hours each day. This kind of impact motivates me to keep improving our work. As a founding designer I am working on building a strong foundation for our company to create new ways to help save lives.